Page Header

Contact Us

Access your account to pay your mortgage online.
 

Hours of Operation:

8 AM to 5 PM, Central Time
Monday through Friday 
 

By Telephone:

If you only want to make a payment by phone and do not need to speak to a customer service representative, select OPTION 1  from the phone menu. Please have your account information ready.

334.244.4350
866.339.2432 (Toll free)
855.819.8081 (Toll free for Washington customers) 

By FAX:

Please ensure your loan number is listed on your fax request.

Customer Service: 334.271.3104

By E-Mail:

inquiries@servsol.com
 

To Mail a Payment:

Washington and Missouri customers may mail payments to:
ServiSolutions
P.O. Box 674154 
Dallas, TX 75267-4154

Customers in other states may mail payments to:
ServiSolutions
P.O. Box 830009 
Birmingham, AL 35283-0009
 

To Make a Payment via Western Union:

code name: SERVISOLUTIONS (fee charged by Western Union)
 

To Address a Mortgagee Clause:

ServiSolutions, a division of the Alabama Housing Finance Authority
ISAOA ATIMA
P.O. Box 242967
Montgomery, AL  36124-2967
 

For All Other Inquiries:

P.O. Box 242967
Montgomery, AL 36124-2967
 

For Deliveries and Payoffs:

7460 Halcyon Pointe Drive, Suite 200
Montgomery, AL 36117