How Can We Help For Borrowers That Owe No More Than 3 Payments (90 or less days delinquent) You will be referred to our Collections (Early Intervention) Team. Collections (Early Intervention) For Borrowers That Owe 4 Payments or More (91 or more days delinquent) You will be referred to our Loss Mitigation Team. Loss Mitigation For Borrowers That Owe 5 Payments or More (120 or more days delinquent) Learn more about the risk of Foreclosure and contact our Foreclosure Department. Foreclosure Help for Military Personnel Active-duty service members and their families may qualify for special military benefits. Help for Military Personnel FAQs Find answers to frequently asked questions. FAQs
