As of Thursday, February 26, we continue to experience technical difficulties that are impacting online payment services, including auto pay. If you need to make a payment today, please call in to complete your payment. Please note that call volume is currently high, and you will experience longer wait times.
A system update to correct the service issue has been implemented and will take effect overnight so that self service functionality is restored tomorrow. If you are unable to await an agent, we encourage you to submit your payment online or utilize our automated voice response service tomorrow, February 27, once the service issue is resolved. We apologize for the inconvenience and appreciate your patience.
If you have questions or need other assistance, please contact Customer Service at [email protected] or 866-339-2432.
Thank you.